Shipping

All orders are dispatched from Melbourne, Australia.

Estimated delivery timeframes commence from the date your order is dispatched, not the date your order is placed. Once your order has been shipped, you will receive a confirmation email containing tracking information.

AUSTRALIAN DELIVERY

AusPost Standard, 2 to 5 business days, AUD $10. AusPost Express, 1 to 4 business days, AUD $15.

Free standard shipping on orders over AUD $250, applied automatically.

INTERNATIONAL DELIVERY

We ship from Melbourne with Australia Post. Delivery times are Australia Post's estimates, in business days from dispatch.

New Zealand: standard NZD $15 (4 to 7 business days), express NZD $25 (2 to 5 business days). Free standard shipping over NZD $310.

United Kingdom: standard GBP £12 (4 to 7 business days), express GBP £20 (3 to 5 business days). Free standard shipping over GBP £135.

Singapore: standard SGD $20 (4 to 7 business days), express SGD $30 (3 to 5 business days). Free standard shipping over SGD $225, free express over SGD $400.

China: standard AUD $20 (4 to 9 business days), express AUD $35 (3 to 6 business days). Free standard shipping over AUD $250.

United States: standard USD $25 (5 to 9 business days). Free standard shipping over USD $300. Duties and taxes are included in the price.

Everywhere else: standard AUD $35, express AUD $55. Free standard shipping over AUD $400. Delivery times vary by country and are shown at checkout.

DUTIES & TAXES

United States: duties and taxes are included in the price you see on the site. There is nothing more to pay when your parcel arrives.

Every other country: any duties and import taxes are calculated and collected at checkout, so you are not asked to pay again on delivery.

PROCESSING TIMES

Orders placed before 1:00pm AEST on business days are generally dispatched the same day. Orders placed after 1:00pm AEST will be dispatched on the next business day. During collection launches, promotional periods, public holidays and sale events, dispatch times may be slightly longer.

TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. If you do not receive your tracking details, please contact us at info@saythelabel.com.au and our team will be happy to assist.

POSSIBLE DELAYS

While we strive to dispatch every order promptly, delivery timeframes are estimates only.

Occasionally delays may occur due to customs processing, carrier disruptions, severe weather events, peak shipping periods or other circumstances outside of our control.