Shipping & Delivery information

Estimated delivery times are as shown below.
NOTE: Your estimated delivery time is from date of dispatch, which may not necessarily be date of order. Tracking details will be sent to you.
 
AUSTRALIAN DELIVERY
 Services Delivery Cost
Australia: Standard  2-5 Business Days $7.95
Australia: Express 1 to 4 business days $10
 
    INTERNATIONAL DELIVERY

    All international deliveries are through DHL EXPRESS and are estimated at checkout! 

    NEW ZEALAND:

    Service Delivery Cost
      DHL Worldwide Express 2- 4 Business Days 15 NZD

     

    USA

    Free DHL Express shipping over 225 USD

    Service Delivery Cost
    DHL Worldwide Express 2- 4 Business Days 20 USD

     

    International Delivery 

    Service Delivery Cost
    DHL Worldwide Express 2- 4 Business Days 30 AUD

     

    Please note: Any local government import and duties incurred are the responsibility of the recipient. Please understand that this is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.

    INFORMATION

    • Processing Time
    Orders placed via express and standard shipping will be dispatched the same business day if placed before 1pm AEST or the next business day if placed after 1pm AEST. 
    • Possible Delays
    We strive to guarantee the prompt dispatch of every order, but kindly note that we receive only an approximate delivery date from our carriers. In rare instances, your order may exceed the estimated timeframe. Deliveries to rural areas in Australia might experience additional delays. For further details or support regarding delivery schedules, please reach out to us at info@saythelabel.com.au
    • Tracking your Shipment
    You can track your order via our shipping confirmation email. If you do not receive your tracking details, please contact our team directly at info@saythelabel.com.au.                                                                         
    • Packaging
    At Say we have decided to use Herobubble to send out your orders! 
    These compostable bubble mailers are the ideal solution for shipping more fragile items. With thick outer paper and soft padding, it will ensure the safety of any item inside.           
                                                                                                         
    The padding is made from 70%-80% PBAT – a biodegradable co-polymer, and 20%-30% PLA – biodegradable refined cornstarch.                                                                                                                                                                                    
    Before composting our White Herobubble padded mailer, remove any labels and tear the layers apart. The outer layer is FSC recycled paper, while the internal material is certified compostable. Remember, this mailer is not for your recycling bin.                                                                                                                                
    Check out the instructions on the back of your packaging, which will give you a step by step process on how to dispose of the bag properly.