Shipping & Delivery information

 

All orders are dispatched from Melbourne, Australia.

Estimated delivery timeframes commence from the date your order is dispatched, not the date your order is placed. Once your order has been shipped, you will receive a confirmation email containing tracking information.

 

AUSTRALIAN DELIVERY

Service Estimated Delivery Cost
AusPost Standard Shipping 2–5 Business Days AUD $10
AusPost Express Shipping 1–4 Business Days AUD $15

Free standard shipping is automatically applied on eligible orders.

 

INTERNATIONAL DELIVERY

We proudly ship worldwide from Melbourne, Australia via Australia Post International.Shipping rates are displayed in your local currency where available and calculated at checkout based on your destination and selected shipping method.

Destination Standard Shipping Express Shipping
New Zealand NZD $15 NZD $25
United States USD $18 USD $25
Canada CAD $25 CAD $42
United Kingdom GBP £15 GBP £20
Rest of World Calculated at Checkout Calculated at Checkout


United States

Free standard shipping on orders over USD $225.To help provide a smoother delivery experience, applicable duties and taxes for U.S. orders may be calculated and collected at checkout.

 

DUTIES & TAXES

For selected destinations, including the United States, duties and taxes are calculated and collected at checkout to help minimise unexpected charges upon delivery.While we make every effort to ensure these charges are accurate, additional customs fees, taxes, import duties or government charges may occasionally be imposed by local authorities. These charges are outside of our control and remain the responsibility of the recipient.If you have any questions regarding import requirements in your country, we recommend contacting your local customs office before placing your order.

 

PROCESSING TIMES

Orders placed before 1:00pm AEST on business days are generally dispatched the same day. Orders placed after 1:00pm AEST will be dispatched on the next business day.During collection launches, promotional periods, public holidays and sale events, dispatch times may be slightly longer.

 

TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.If you do not receive your tracking details, please contact us at info@saythelabel.com.au and our team will be happy to assist.

 

POSSIBLE DELAYS

While we strive to dispatch every order promptly, delivery timeframes are estimates only.

Occasionally delays may occur due to customs processing, carrier disruptions, severe weather events, peak shipping periods or other circumstances outside of our control.